Shipping

FREE Pick Up from our Highton Geelong Office

You have the option to Pick Up your order from our Highton Geelong Office FREE OF CHARGE. If you choose this option an email will be sent to you with days and time options to pick up your order. Please nominate the day and time you wish to pick up your order. All Pick Ups MUST be prearranged between yourself and My Home Pantry before turning up for collection.

Order Delivery Times

My Home Pantry delivers across Australia via either Australia Post, Fastway Couriers or Sendle. We may also use other independent couriers for regional areas. We will use the most economical option for the size and location of your order. If you have a preference or have local knowledge about the best courier service in your area please let us know.

Shipping rates are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kg.

Please note that some suburbs may incur different freight charges within the same postcode. If the estimated freight charge is different to the actual for your location we will be in contact to inform you. If you subsequently wish to cancel your order we will give you a full refund within 24hrs. Please note this may take a few days to appear in your bank account especially if it’s a weekend or public holiday.

Insurance for Orders

Fastway Couriers provide insurance on all parcels.

Australia Post and other couriers charge an extra fee for insurance. Please contact us if you have chosen the Australia Post shipping option but wish to insurer your order. We will inform you of any additional charges or to consider another courier suitable for your needs.

Tracking Orders

Once your order has been processed and sent we will email your order’s tracking number. You are then able to log on to the relevant courier service to track your order.

International Orders

We will consider international shipping depended on the order and location. Please contact us at info@myhomepantry.com.au to discuss.

$10 Postage DISCOUNT COUPON for ALL ORDERS OVER $190

If your order is over $190 you are entitiled to use this discount coupon code*: $10offpostage to receive $10 off your postage costs!

*this coupon code can not be used in conjunction with any other offers unless stated by My Home Pantry