Hello and welcome to My Home Pantry's subscription service!
What is our subscription service?
Well it is MHP making life easier! Set up your recurring order weekly, fortnightly, every 3rd week, every 4th week or at the start of each month (monthly) with the products your family need (and want) on a regular basis and abracadabra, it will appear at your doorstep each Tuesday/Wednesday depending on your location.
How to set up a subscription -
add all of the products you want as part of your subscription to your cart
select the frequency (weekly, fortnightly or monthly) of the subscription you want fromthe product belowand add it to your cart along with your subscription order
once at the checkout PLEASE select BANK DEPOSIT as your payment method. You will need to actively choose bank deposit which is below the credit card payment options. (We keep our prices as low as we can so don't include bank fees in our margins. We really appreciate it if you would support us and choose bank deposit TIA)
your subscription will automatically be activated for the next delivery cycle and continue at the frequency you have selected
the invoice for your subsequent subscription orders will be sent to your inbox the Wednesday before delivery. Please make prompt payment via bank deposit and quote your order number (each delivery will have it's own unique order number). You can set up a recurring bank payment from your bank account so you can literally set and forget!
How do you change your subscription?
If you want to skip a week, cancel or make a change to your subscription you simply email us at email@example.com with the subject; SUBSCRIPTION CHANGES and let us know what you would like to change.
The cut off time for any changes including cancellations to your subscription is Wednesday noon the week before your next scheduled delivery.
What if I want to order a few other goodies as a once off?
If you want to add other items to your upcoming subscription delivery simply place another order and use the code addon to make the additional orders delivery FREE.
Add on orders need to meet the order deadlines for the items being purchased to be added to the upcoming subscription order. See order deadlines here
Don't want the exact same order each week? Then why not set up two fortnightly orders that alternate each week? If you like that idea get in touch and we can help you set it up or to do it yourself follow these simple steps -
1. place your two different orders and select fortnightly subscription for both
2. in the comment's section of the checkout let us know which one you want to be delivered first
3. we will then place the orders on separate weeks
4. you are all set to sit back and forget about placing your order!