FAQs

Where do you deliver FRESH organic groceries to?

If you live in Geelong and surrounding areas then you're lucky enough to benefit from our organic fresh food home delivery service! Every Tuesday & Wednesday we pack our refrigerated van with the most delicious seasonal, organic produce from around the region and bring it straight to your door. Click here to see all the suburbs we deliver to.

Do you deliver Australia Wide?

We deliver all of our non-perishable pantry items, toiletries and cleaning products Australia Wide. However we only deliver fresh food to our local community of Geelong, Vic

How much is delivery?

We charge a delivery fee, as there is no such thing a free delivery! We rather keep our prices as reasonable as possible without hiding delivery fees in our margins. The shipping calculator in our checkout will give you a quote for delivery of your order. 

If you are ordering any of our fresh food then the "fresh food" delivery option must be selected. We only deliver fresh food to our local Geelong and surrounds communities. 

Except bread! If you would like bread posted to you then it is at your own risk. We suggest you email us to arrange EXPRESS postage. 

How should we pay?

We really appreciate customer's paying via our preferred payment method, bank deposit, as there are no additional fees for us to pay, meaning we can keep our margins low. Just select this option below the preselected credit card option in the checkout

EXTRA NOTES FOR OUR FRESH FOOD DELIVERIES 

MISSED THE FRESH FOOD DEADLINE?

If you want to place an order but have missed the deadline, still reach out to us as we can add on a lot of our fresh produce orders. However some items have strict deadlines so we may not be able to add on everything but we can do our best!

ADD ON Orders

If you already have an order in the system for next week's delivery but wanted to add to your order you can! Simply place another order and use the code: addon at the checkout to make the additional delivery fee FREE. I

If this code is used and you haven't already paid for delivery or it's used for an order outside of our fresh food delivery zone then it will be cancelled.

LEAVE OUT AN ESKY

Please make sure you leave out an esky with adequate ice blocks if you have ordered refrigerated items so we can deliver your goodies with no delays. Even if you are home, leaving out an esky is a great idea as it allows for a contactless as well as speedy delivery. If a re-delivery needs to be made then that is at the cost of the customer. 

 

 

Subscription orders

We provide a subscription order service to help make your life easier! Follow this link to an easy how to video. It is on our locals facebook group so join us if you haven't already.