How to order fresh produce & order deadlines

If you live in Geelong and surrounding areas then you're lucky enough to benefit from our fresh food home delivery service! Every Tuesday and Wednesday we pack our refrigerated van with the most delicious seasonal, organic produce from around the region and bring it straight to your door.

We deliver to Geelong, Bellarine, Surf Coast and NOW also Winchelsea.

Click here to see which delivery zone you are in. At the checkout you will be informed whether your delivery is on Tuesday or Wednesday.

We strive to provide the freshest and best quality food. Therefore we require you to pre-order all fresh produce so that we only order what we need each week. This means there are a few order deadlines you need to be aware of to ensure you get everything you want!

Order deadlines for fresh local delivery the following week:

ORDER BY:

 

Wednesday

5pm

Friday

midday

Monday

8pm

  • You have until Monday 8pm to add on to any orders being delivered that week via our refrigerated van. We send an email Monday morning to all the customers already receiving an order for that week and let you know what FRESH items you can add. But you can order anything else from our website. Use the code: addon for additional orders so the delivery is excluded.

Every 4-6

weeks



All fresh produce is subject to availability. If any products are not available at the time of delivery then the customer can either re-order or we can put it on back order for the following week.

Meat and fish weights are an approximation.  

* BREAD ORDERS - we are happy to post bread orders outside of our local delivery network at the customer's own risk. We recommend upgrading to express postage. Posted bread orders will be sent on the Tuesday.

What is the deadline for products not listed above?

Orders from our extensive pantry, cleaning and toiletry range can be ordered at anytime. You can order any of our "non fresh" lines up until 8pm on the Monday prior to delivery. Orders placed after this time may not be fulfilled until the following week.

What if I want to place another order? Do I have to pay delivery twice?

If you have already placed an order and therefore paid for delivery, use the code: addon in the checkout to make the additional order's delivery FREE.

Please make sure you place SEPARATE orders for produce being delivered on different weeks as a delivery fee needs to be paid for each delivery day. Don't worry we can always fix up any order mistakes.  

How do I PAY for orders?

We keep our prices as competitive as we can so don't include bank fees in our small margins. We therefore really appreciate bank deposit payments. ESPECIALLY for any orders containing FRESH produce i.e. f&v, meat, bread, dairy, etc

What if I'm not home during delivery hours?

No problems! If you've ordered meat, dairy, fish or fridge products and you won't be home PLEASE leave an esky (with adequate ice blocks) out for us. We'll send you a text message once your delivery has been made. This is vital for ensuring freshness. If no esky is provided, a re-delivery fee and time will need to be arranged. Don't worry, we do call you before leaving as quite often you are just around the corner!

Please note: Once your delivery has been made, it becomes your responsibility. If there is a safer, shadier place to leave your order (other than the front door) please let us know. We will send a text to let you know your order has been delivered. 

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