Organic groceries delivered to your door without having to think about it!
Hello and welcome to My Home Pantry's subscription service!
What is our subscription service?
Well it is MHP making life easier! Set up your recurring order weekly, fortnightly or monthly with the products your family need (and want!) on a regular basis and abracadabra, it will appear at your doorstep each Tuesday/Wednesday depending on your location.
How to set up a subscription -
- add all of the products you want as part of your subscription to your cart
- select the frequency of the subscription you want from here and add it to your cart along with your subscription order
- once at the checkout PLEASE select BANK DEPOSIT as your payment method. You will need to actively choose bank deposit which is below the credit card payment options. (We keep our prices as low as we can so don't include bank fees in our margins. We really appreciate it if you would support us and choose bank deposit TIA)
- your subscription will automatically be activated for the next delivery cycle and continue at the frequency you have selected
- your subscription will then automatically be placed for you every Thursday morning before your expected delivery. Please make payment via bank deposit from the invoice sent to your inbox. Ideally reference the order number. If you set up an automated bank deposit from your bank account you won't be able to add in the invoice number so please make sure you use your name and subscription as the reference.
How do you change/pause/cancel your subscription?
If you want to skip a week, cancel or make a change to your subscription you simply email us at firstname.lastname@example.org with the subject; SUBSCRIPTION CHANGES and let us know what you would like to change. You can make as many changes as you like. Don't be shy. We want you to receive what you want each time so are more than happy to make whatever changes you like.
The cut off time for any changes including cancelations to your subscription is WEDNESDAY the week before your next scheduled delivery. If you need to make changes after this time please still get in touch.
What if I want to order a few other goodies as a once off?
If you want to add other items to your upcoming subscription delivery simply place another order and use the code addon to make the additional orders delivery FREE.
Any add on orders containing FRESH items must be placed by our fresh food order deadline of MIDDAY FRIDAY.